Bring your receipt number to Micon Downtown Cinema in Eau Claire, and your physical tickets will be waiting for you at the box office, under your name.
Are there ID or minimum age requirements to enter the event?
There are no ID or age requirements to enter the event. Many films are accessible for the whole family. Any films that deal with stronger topics or themes - which we feel require adult supervision, or that some parents might not want their children to see - will be clearly labelled as such on the festival's website.
What are my transportation/parking options for getting to and from the event?
Street parking is available, and there are plenty of nearby parking stations. See full list here: http://www.downtowneauclaire.org/explore/explore-downtown/parking/
What's the refund policy?
In the unlikely event of the cancellation of the festival, full refund of the ticket/pass purchase price will be given.