How do I check in attendees or scan tickets at the door?

It's super easy to check in attendees as they arrive to your event.

All you need is an internet connected computer or mobile device.

Once logged in to your account, go to ‘Tickets’ > ‘Check In Attendees’, then click ‘Check In” next to the attendee name you’d like to check in.

Another option is to use a barcode scanner to scan tickets on attendees' phones or printed tickets.

FilmFreeway event tickets include both a barcode and QR code, so we recommend purchasing a dual barcode scanning system. You’ll need scanners compatible with both formats, and the software should allow for scanning and verification of both types of codes.

This system should support:
QR Code (Quick Response Code)
Type: 2D Barcode

1D Barcode (e.g., Code 128 or EAN-13)
Type: 1D Barcode

Here are links to a few barcode scanners that we recommend:

https://www.amazon.com/Barcode-Scanner-Eyoyo-Handheld-Computer/dp/B01I1JZV5U

https://www.amazon.com/Wireless-NetumScan-Portable-Automatic-Warehouse/dp/B08NT6MFB1

https://www.amazon.com/Kercan-KR-230-EIO-Automatic-Barcode-Scanner/dp/B01LZ89R3F

Contact Us

Still have questions? Please contact us. We're here and happy to help!