Payouts for ticket sales are sent automatically as follows:
1. Stripe Connect (new)
2. PayPal
3. Direct Deposit (must have US bank account)
Stripe Connect integrates directly with our platform and is designed to be the most efficient and cost-effective method for managing both domestic and international payouts. Please note that Stripe charges a small transaction fee (0.5% capped at a maximum of $10). Payments typically take an additional 3–4 business days to clear, depending on your bank’s processing times.
PayPal is available for customers . Please note PayPal charges a small transaction fee (1%).
Direct Deposit is available for customers with United States bank accounts and takes 3 to 4 business days to settle and is sent on the 10th of the following month. Please note our direct deposit processor charges a small transaction fee (0.5% capped at a maximum of $10).
The minimum payout balance is $75. Payout balances under $75 are paid at the conclusion of your event, immediately upon request.
For added security, your external bank account must be manually verified using micro-deposits.
All you need is your bank account’s routing and account number. Our ACH partner, Dwolla, will make two small deposits of less than a dollar to the account that you wish to connect. The amounts will appear on your bank statement within 1-3 days, and you can then return to the payment information page on FilmFreeway to verify the amounts.
Verification by micro-deposits is a one-time process, after which you will receive all future payouts via Direct Deposit.
To update your Payout Information, go to 'Account Settings' > 'Payout Information'.
Important: Payouts for first-year festivals are held until the successful completion of the first event and will be issued as a single payment. Learn more here.
