Can I buy a table?
Yes, tables for 10 are available at a discounted price. Please email for order details: firstname.lastname@example.org
Are there ID requirements or an age limit to enter the event?
No children under age 10 please. Guests under age 16 must be accompanied by an adult. Photo ID is recommended, but not required
Is my registration/ticket transferable?
Yes. Email us the name and transaction number of the original buyer along with the name and contact email address of the guest who will attend. The guest should bring the original ticket to the event.
Do I have to bring my printed ticket to the event?
It is strongly suggested you bring the printed tickets. If that is not possible, please have the tickets on your smartphone screen when you check in. Your name will also be on the guest list at the door.
What is the refund policy?
Tickets are non-refundable.
The name on the registration/ticket doesn't match the attendee. Is that okay?
Yes, it is OK. You can email us the name of the buyer and the name of the guest who will attend, in case of any question, but it is not required.
Will I receive printed tickets?
You will receive an email confirmation from FilmFreeway with your tickets attached which you should print and bring with you. If you cannot print your tickets, please have the confirmation on your smartphone screen when you check in. The guest name will also be on on the guest list at the door. If you do not see the email message with your tickets within 24 hours, check you Spam folder, and if you still do not see it, email us and we will re-send it.
Is there a dress code for guests?
Dress code is formal attire (black tie, suit and tie, evening gown, cocktail dress, etc.). Absolutely no sneakers, jeans, flip flops, ball caps, shorts, etc.
How are seats assigned?
Seats are assigned at the door. All seats give a good view of the proceedings. VIP Tickets are guaranteed front table seating.
My friends and I bought tickets separately, can we be seated together?
You will have the best chance to sit together if you arrive together at the venue. You can email our office in advance with the names of the guests and we will alert our door staff that you would like to be seated together. For groups of 10 or more, please email us for details on ordering a table at a special discount.
How early should I arrive?
Check in starts at 7:30 pm.
How long is the event?
The gala dinner event ends around midnight - 1:00 am.
Can I take photos?
Discreet photo taking from your seat is allowed. Please no standing up during the show, or blocking other guests’ views.
Can I pay in euros?
Yes, from this link: bit.ly/cannes-gala
More questions about the event?
Please email: email@example.com